Data Protection Policy

The protection of your personal data is valuable to us at BENOCS GmbH. We believe it is important that you inform yourself about which data we collect, how this data is used, and what options you have.

  1. Technical characteristics:
    When you visit our websites, the web server temporarily records the domain name or your computer’s IP address, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.
    The recorded data is used solely for data security purposes, particularly to protect against attempted attacks on our web server (Article 6 (1f) GDPR). We do not use it to create individual user profiles nor do we share this information with third parties. We reserve the right to statistically analyze anony6mized data records.
  2. Web forms:
    Personal details, such as your name, address, telephone number, or email address will not be collected unless you provide this information voluntarily on one of our web forms.
  3. Miscellaneous:
    Additional personal data, such as your name, address, telephone number or e-mail address, is not collected unless you provide this information voluntarily.

Some web pages may contain social media buttons (e.g. Twitter and LinkedIn) you can use to recommend the services of BENOCS GmbH to your friends and family.

To ensure you retain full control of the data, the used buttons provide direct contact between the respective social network and the visitor only once you actively click on the button.

When the social media plug-in or link is activated by clicking on the pictogram, including when sharing content, (Art. 6 (1) a GDPR) the following data may be forwarded to the social media provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins, previous web page if you followed a link (referrer), URL of the current web page etc.

The next time you visit the website, the social media plug-ins are again provided in the default disabled mode, thus ensuring that no data is transferred during another visit to the website.

Further information on social media plug-ins and the scope and purpose of data processing by their providers, as well as additional data privacy-relevant information can be found in the data privacy information published by the respective controller.

Explanations and definitions:
We want you to enjoy using our websites and take advantage of our content and services. We analyze your usage habits on the basis of anonymized or pseudonymized data so you can find the contents that interest you and so we can make our websites user-friendly. BENOCS GmbH or its contract data processors create usage profiles that comply with the legal requirements. This information cannot be traced back to you directly. The following information is intended to provide you with general information on the various purposes of processing data. The cookie message displayed when visiting our webpages gives you the option to permit or reject the use of cookies. Cookies that are strictly necessary to provide the web service cannot be rejected (see explanation at 1. above).

  • Tag management (required)
    Tag management allows us to manage the use of tools on the different web pages of our web portal. A tag is set for each page to do this. The tag content determines which tools will be used for this page. Tag management is used to assure that the tools are in each individual case only used where appropriate.
  • Market research/reach measurement (opt-in)
    Reach measurement provides statistics on a website’s usage intensity and the number of users, along with comparable figures for all the connected services. Individual users are not identified at any time. Your identity is always protected.

Required cookies
These cookies are required to enable you to navigate through the web pages and use key functions. They support basic functions. They also serve the purpose of performing an anonymous analysis of user patterns, which we use to continuously develop and improve our web pages for you. The legal basis for these cookies is Article 6 (1) b GDPR respectively for third Countries Art. 49 (1) b GDPR.

Company Purpose Storage period Country of processing
BENOCS GmbH Compliance Session cookie Germany
BENOCS GmbH Consent Session cookie Germany
Operational Session cookie Germany

Analytical cookies
These cookies help us to improve our understanding of user behavior.
Analytical cookies allow for the compilation of usage and identification data by the original provider or third-party providers into pseudonymous usage profiles. We use analytical cookies e.g. to determine the number of individual visitors to a web page or a service, to collect statistical data on the performance of our products and to analyze the visitors’ usage patterns and visitor interactions on the basis of anonymous and pseudonymous information. This information cannot be traced back to a person. The legal basis for these cookies is Article 6 (1) a GDPR respectively for third Countries Art. 49 (1) a GDPR.

Other than the required cookies, this website does not use any further analytical cookies for anonymized evaluation of user behavior.

Company Purpose Storage period Country of processing
Matomo/Piwik Analytics Session cookie Germany

Services by other companies (independent third-party providers)
Some of our web pages feature services of third-party providers, who bear the sole responsibility for their services. When you visit one of our web pages, cookies or similar technologies may collect data and send it to third parties. Some of the data may be transmitted for BENOCS GmbH’s own purposes. The legal basis for these cookies is Article 6 (1) a GDPR respectively for third Countries Art. 49 (1) a GDPR. The scope, purpose and legal basis on which further processing is carried out for the third party’s own purposes can be found in the third party’s data privacy information. Information about these independent third-party providers can be found in the following.

Company/service Purpose Max. storage period Country of processing
YouTube
  • Video player to play embedded video content
  • Video integration by using YouTube API Services (Terms of Service)
Cookie (17 years 2 months) USA
Google Session Cookie USA

YouTube

YouTube collects data to provide better services to users – from determining basic information, such as your language, to more complex issues, such as advertising. What data Youtube collects and how it is used depends on how you use the services and how you manage your privacy settings.

If you are not logged into a Google account, the data collected is stored with unique identifiers associated with the browser, app or device. This can be used, for example, to ensure that language settings are maintained across all browsing sessions.

If you are logged into a Google account, data is also collected that is stored in your Google account and is considered personal data.

For more information, about the privacy notice, please visit: https://policies.google.com/privacy?hl=en

Google
We use Google reCAPTCHA  for identifying robots and abuse on our website. Google reCAPTCHA is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. By embedding Google reCAPTCHA your IP address is transferred directly to Google and a cookie stored as soon as you visit this kind of website. You can obtain information and opt out at any time from data processing by Google at http://www.google.de/intl/de/policies/privacy.

BENOCS GmbH is responsible for your data protection, Reuchlinstr. 10, 10553 Berlin. If you have questions, you can reach us via email: info[at]benocs.com or by telephone: +49 30 577 000 4 – 0

If you have any questions or concerns regarding the processing of your data, please feel free to contact us at anytime.

For any questions or inquiries that are sent via email or contact form, the user consents to the recognition of this information by establishing the first contact. This requires the specification of a valid email address and serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.

You have the right 

  1. To request information on the categories of personal data concerned, the purposes of the processing, any recipients of the data, and the envisaged storage period (Art. 15 GDPR);
  2. To request that incorrect or incomplete data be rectified or supplemented (Art. 16 GDPR);
  3. To withdraw consent at any time with effect for the future (Art. 7 (3) GDPR);
  4. To object to the processing of data on the grounds of legitimate interests, for reasons relating to your particular situation (Art. 21 (1) GDPR);
  5. To request the erasure of data in certain cases under Art. 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or you withdraw your consent according to (c) above or object according to (d) above;
  6. To demand, under certain circumstances, the restriction of data where erasure is not possible or the erasure obligation is disputed (Art. 18 GDPR);
  7. To data portability, i.e., you can receive the data that you provided to us in a commonly used and machine-readable format such as CSV, and can, where necessary, transfer the data to others (Art. 20 GDPR);
  8. To file a complaint about the data processing with the responsible supervisory authority, State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen)).

Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to a state authority that requests it.

Your data will be processed in Germany and other European countries. If, in exceptional cases, your data is processed in countries outside the European Union (in so-called third countries), this will take place:

  1. if you have expressly consented to this (Article 49 (1) a GDPR). (In most countries outside the EU, the level of data protection does not meet EU standards. This concerns in particular comprehensive monitoring and control rights of state authorities, e. g. in the USA, which disproportionately interfere with the data protection of European citizens,
  2. or to the extent necessary for our service provision to you (Article 49 (1) b GDPR),
  3. or to the extent required by law (Article 49 (1) c GDPR).

Furthermore, your data will only be processed in third countries if certain measures ensure a suitable level of data protection (e.g., EU Commission’s adequacy decision or suitable guarantees, Art. 44 et seq. GDPR).