Transparency is fundamental for any good relationship. With the Customer Portal, you can share parts of your data with your customers that are relevant to them. By doing so, you give them the same understanding of the network as you have to ease trouble shooting and build trust.
The Customer Portal uses information from Flow Analytics to create a customized view that allows the customer to see only their interfaces in your network. This view is then adapted in a way that best reflects the customer’s expectation, especially when switching between different dimensional views. Operators also have the power to select which dimensions will be displayed for each user.
The customer portal is an excellent feature for
hosting-companies, wholesale carriers and commercial and peering departments.
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