ETIS Community Gathering

ETIS Community Gathering

While Hari is in Tirana taking part in TNC23, our colleague Péter György has taken a trip across town to attend the ETIS community gathering taking place today and tomorrow in Berlin. There he will talk about sustainability in telecoms and how, with BENOCS Analytics, you can save resources (and, well, money) in your network.

https://www.etis.org/page/gathering

TNC23

TNC23

This week we are excited to be taking part in TNC23, hosted by RASH – Academic Network of Albania! Hari Jayaraman is this week in Tirana learning more about the NREN community and finding out how BENOCS can help them optimize their networks. Please come and say hi!

Big thanks to GÉANT for organizing the event!

RIPE 86

RIPE 86

It’s one of our highlights of the yearly conference calendar: It’s RIPE time! Next week, a whole bunch of us will hit Rotterdam for RIPE 86 and we can’t wait to mingle and learn about the latest issues affecting the RIPE community. BENOCS is not only Silver Sponsor of the event (come and say hi at our booth on Wednesday!), but on Wednesday evening, May 24, we will also celebrate our 10th anniversary party! Drop us a line via our contact formular if you’d like to join us and toast to the next 10 years.

International Telecoms Weeks

ITW2023

From May 14-17, BENOCS CEO Stephan Schroeder and our business development colleague Hari Jayaraman will be in the US of A to attend ITW 2023. They are looking forward to seeing customers and partners, as well as meeting new connections in the telco community.

11th SIG-NGN Meeting

A photo of the city of Prague: the river, bridges and the old buildings. The text at the top right reads: "LHCOPN-LHCONE meeting #50, 11th SIG-NGN Meeting, Pragues, April 18-20. See you there!" At the bottom right is the white BENOCS logo.

Next week our senior network engineer Danny A. Lachos Perez, PhD is off to Prague to attend both the LHCOPN-LHCONE meeting #50 hosted by the Czech Academy of Sciences, Institute of Physics (April 18-19) and the 11th SIG-NGN Meeting (April 20), co-hosted by both the academy and GÉANT.

BENOCS Selects Anodot’s Zero Touch Network Monitoring Platform to Enhance the Customer Experience

Anodot Logo

Anodot will help BENOCS identify anomalies in traffic flow to prevent service disruption and optimize network performance

ASHBURN, Virginia – February 23, 2022 – Today, Anodot, the autonomous business monitoring company, announced a technology partnership with BENOCS to help Internet Service Providers (ISPs) manage content delivery networks (CDNs) network traffic and identify problems before they impact customer service and negatively affect revenue. As CDNs make up an increasingly larger portion of network traffic, ISPs are starting to rely on Anodot and BENOCS to spot anomalies in network traffic patterns that manual dashboards or threshold alerts can’t detect. Using Anodot, BENOCS will further expand its analytics services to its global ISP customer base.

Network evolution has created a lack of visibility and collaboration between ISP networks and CDNs. This lack of transparency can create bottlenecks, especially during peak times. Using artificial intelligence and machine learning, Anodot learns normal traffic patterns, detects anomalies, and creates real-time alerts based on deviations from normal network traffic.

“Anodot has a holistic approach to network monitoring that is based on correlation across multiple network types, layers, and domains,” said Amir Kupervas, Telecom Managing Director, Anodot. “This approach to monitoring will help provide BENOCS greater visibility to analyze the complex network traffic patterns created by the interplay between ISPs and CDNs. Anodot’s network monitoring solutions can deliver real-time alerts for BENOCS faster than manual and static dashboards, helping BENOCS remediate network failures before they impact revenues.”

Anodot’s zero-touch network monitoring platform seamlessly integrates with AI and existing data while automating cross-layer network performance and service experience. The platform collects all types of data, at any scale, and uses AI/ML to correlate anomalies across the entire telco stack. This approach detects serviceimpacting incidents in real time, enabling telco companies, like BENOCS, to protect their revenue and improve service experience—reducing the number of alerts by 90% and reducing time to resolve incidents by 30%.

BENOCS helps ISPs facilitate optimal network traffic conditions and improve their network visibility through an automated mapping-data exchange with CDNs. Using a top-down approach and Anodot’s network monitoring tools across multiple dimensions, BENOCS can quickly identify traffic anomalies, potentially exposing new business opportunities for its customers. BENOCS’ flow-based model of alerts makes it easy for even non-highly skilled people to identify potential network failures.

“Modern network traffic is incredibly complex, especially in today’s environment of fastgrowing CDNs and continuing waves of COVID-related shutdowns. Such factors have dramatically altered when and where network service is needed,” said Stephan Schroeder, CEO, BENOCS. “Anodot’s network monitoring layered on top of our analytics solution will enable us to take a significantly stronger, proactive approach to network monitoring, eliminating blind spots and reducing time to detection and resolution. The combined solution will help our customers avoid network failures that can impact revenue, customer experience, and OpEx.”

About Anodot

Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts itheir context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Virginia and Israel, with sales offices worldwide. To learn more, follow Anodot on LinkedIn and Twitter.

About BENOCS

BENOCS GmbH – a spin-off of Deutsche Telekom – is a small company with big plans to revolutionize the way network traffic is managed. Their intelligent and fully automated solutions fit networks of any size and provide ISPs as well as CDNs strategic ways of coping with growing network traffic. With BENOCS Analytics, network operators, transit and wholesale carriers, Hosting and CDNs gain end-to-end visibility of their entire traffic flows. For more information: www.benocs.com

Media Contact

Joanna Normand
fama PR for Anodot
anodot@famapr.com

Rebecca Maschke
BENOCS Marketing & Communications
rmaschke@benocs.com

Work and network traffic after COVID-19

Video streaming traffic during COVID19

Like any of you, we here at BENOCS like to ponder current happenings around the globe. Whether it be the political state of affairs in various countries, the cost of public transport in a chosen city or the quality of service at the Vietnamese restaurant down the street: You name it – we‘ll debate about it. The SARS-CoV-2 pandemic, of course, is no exception. It is a topic that has fueled many a heated debate or two.

Doing what we do best (traffic intelligence as a service), we decided to take a closer look at the data to see how lockdowns have affected traffic during the SARS-CoV-2 pandemic and what this means for 2022 and beyond.

The Data

Looking at different network vantage points, what really stuck out was the surge in traffic coinciding with the first lockdown in the spring of 2020. This in itself was no surprise. What was surprising, however,  was – contrary to the expectations of the cynics amongst us – as countries went into lockdown, most of the working population was not sitting at home streaming videos. In fact, streaming services in some networks showed no increase in traffic that could not be attributed to seasonal changes and „organic“ growth.

What did happen when lockdown arrived was a major shift in the world of work and study. Suddenly, face-to-face communication was in many industries no longer possible; workers and students had to pick up the phone, use online chat, or engage with colleagues, customers, and teachers in video conferences. If you are one of the millions of former office-goers who was thrown suddenly into home office in March 2020, or a student who had to adjust to online classes overnight, you’ll no doubt recall recurring connection issues as your internet connection struggled to keep up with all your video calls.

Business Applications Traffic during COVID19

What is also interesting is the increase in traffic during periods of heavy SARS-CoV-2 cases. This suggests a fundamental, behavioral change in the way we work. Workers and their employers have discovered presence in the office is no more conducive to productivity than working from one’s sofa (which we do not recommend, by the way. Please be sure to work ergonomically correct!).

What does this mean for 2022 and beyond?

Will these levels of traffic remain? Our answer: Yes, partly. When comparing current traffic trends to those of previous years, we found no connection between the severity of lockdowns and the corresponding traffic. Traffic seemingly has plateaued to new levels with each wave.  This scenario, as already stated above, points to behavioral changes and suggests a “new normal” in how we work. Eventually the growth will slow, but it probably won’t return to pre-pandemic levels. We’ve come too far for that.

What do you think will happen to work and study traffic when the pandemic is over?

How can we prepare?

In increasingly complex networks, which are also at the mercy of outside influences such as the SARS-CoV-2 pandemic, network oversight has never been more important.

The scope of the SARS-CoV-2 pandemic was unprecedented: no-one can be blamed for struggling with the situation. Is it even possible to prepare for such an event? Perhaps not directly. However, it’s become obvious that not only is effective network oversight crucial but also the ability to act fast and targetedly in the event of increased network traffic. Having access to network analytics that deliver fast and reliable data is essential for customer and investor satisfaction. Remember my mentioning our BENOCS debate about the at the Vietnamese place earlier? Well, the service is great: Fast, reliable, and delicious (obviously). They really know how to keep their customers happy. Let us help you keep your customers happy too.

Mobile Telecom-Service LLP now backed by BENOCS Network Analytics

Tele2 logo

Berlin, Germany – Oct. 20, 2021 –  BENOCS GmbH stated today that they are now backing Mobile Telecom-Service LLP with their network analytics and intelligence. This high-performing tool gives Mobile Telecom-Service LLP the ability to monitor their traffic, trouble shoot network failures, optimize routing, seek new business opportunities and more.

Before installing BENOCS Analytics, Mobile Telecom-Service LLP was limited by their internal utilization tools. “The reason we decided to install BENOCS Analytics into our network is because we needed to see the top traffic originators in our network, and how traffic is distributed between different cities. “ stated on August 1st, 2021 from Mobile Telecom-Service LLP “BENOCS analytics gives us that visibility. Additionally, the BENOCS team made installation easy.”

As one of the largest telecoms in Kazakhstan, “we believe our analytics tool can make real change in the way with Mobile Telecom-Service LLP plans, routes and analyzes their network traffic.” Stated BENOCS CEO, Stephan Schroeder. “We are very glad to have Mobile Telecom-Service LLP’s trust to provide them with the best possible network intelligence.”

ABOUT BENOCS

BENOCS GmbH ­ – a spin-off of Deutsche Telekom – is a small company with big plans to revolutionize the way network traffic is managed. Their intelligent and fully automated solutions fit networks of any size and provide ISPs as well as CDNs strategic ways of coping with growing network traffic. With BENOCS Analytics, network operators, transit and wholesales carriers, Hosting and CDNs gain end-to-end visibility of their entire traffic flows.

ABOUT Mobile Telecom-Service LLP

Mobile Telecom-Service LLP is one of the fastest growing telecom operators in Kazakhstan. Founded in 2016 with the launch of their GSM network, Mobile Telecom-Service LLP has gone from a small regional operator to a state-level player.

Mobile Telecom-Service LLP ended 2020 as a winner in the Fastest Mobile Internet Speed, Best Coverage and Best Mobile Network nominations in Kazakhstan. In the first half of 2021, the operator confirmed its high positions, again winning the above nominations according to the Speedtest® service from Ookla TM.

For more information: https://kursiv.kz/news/hi-tech/2021-07/luchshiy-mobilnyy-internet-po-prezhnemu-u-tele2

Heatmaps are the best way to view your external links’ behavior

Screenshot BENOCS Border Planner (formerly known as "External Links") screenshot

Network traffic is growing every day. We’ve known this for years, however the Internet events revolving around COVID-19 lock-downs showed us how dramatically it can grow over a short period of time. That is why BENOCS created the External Links Heatmap for Capacity Planning.

If you were following the news in spring 2020, you might remember Netflix announcing a reduction in stream quality for 30 days to ease the strain of video traffic on ISPs. So why did this happen? Well, the new (at the time) lock-down regulations turned the world as we knew it upside down with the Internet bearing the load. The once face-to-face contact activities such as work, socializing, education and entertainment, went virtual, which led to an unprecedented strain on the network. How?, you may wonder. For one thing, image content, specifically video, is very heavy, which creates a lot of traffic. Additionally, more users went online at the same time, clogging the Internet pipes and straining any through traffic . As a popular video streaming company, you, too would probably conclude that reducing network traffic was better than cutting off customers.

So, what does this anecdote have to do with BENOCS’ capacity planning? Well, as you can imagine, operators were overwhelmed by those surges in Internet traffic. Additionally, the tools they used to monitor the traffic, specifically external links, were too slow and complex to solve the issues fast enough. How could they know the very basics of their network’s performance? Who was filling their pipes? Where could they logically add more capacity?

What we mean by external links

As someone living in the era of the Internet, you are probably most familiar with the term “link” as an abbreviation for “hyperlink” or website address. As someone who is working in network operations, architecture, engineering or IT, you probably think of the connection or “link” between routers. When we talk about external links, we mean the links between routers sitting at the edge of the Internet backbone. These are the links that exchange traffic between different networks in the internet, e.g. a CDN and an ISP.

Although operators always maintained a close eye on these links, the pandemic proved that their methods needed an upgrade. What they needed was a tool that gave them an immediate overview of their links’ traffic behavior in as few clicks as possible to see potential overload of interconnects in real-time. That is what inspired BENOCS to create the External Links Heatmap.

The External Link Heatmap

The BENOCS External Links Heatmap consists of two main graphs: a time series and a daily peak utilization table. Additionally, both elements contain customizable filters, such as date-range and a utilization-threshold slider. These features allow users to determine which links are over-utilized and for how long. They also define at what percent of utilization a link is considered highly utilized. On top of that, users can filter for specific routers, interfaces or AS numbers as well as whether the traffic is going in or out of the network.

The pandemic might slow down, the Internet traffic growth does not. Therefore, its time to consider exploring new options for network traffic analytics before the next quick surge in traffic.

Are you interested? Check out our product webpage for more information or get in touch directly with us today!

BENOCS Analytics and A1 Telekom Austria Group announce their cooperation concerning network intelligence

A1 Telekom Austria logo

Berlin, Germany – June 17, 2021 – BENOCS GmbH announced today that they are now officially supporting A1 Telekom Austria Groups network and providing detailed network traffic visibility via an easy-to-use user interface. By installing BENOCS Analytics, A1 Telekom Austria Group has acquired a high performing tool that gives them the ability to monitor traffic, troubleshoot problems, seek new business opportunities and more.

A1 Telekom Austria Group desired a quick and intuitive way to view traffic flows for forecasting, optimizing peering relationships as well as to guarantee effective and quality routing to end customers. “We are very glad to be providing A1 Telekom Austria Group with the network visibility they need in order to optimize their network and QoE,” stated Stephan Schroeder, CEO of BENOCS.

When it came to the actual set up of BENOCS Analytics, it “went very quickly. The BENOCS Engineering team provided fast and responsive support and are very knowledgeable in their field. It is always a pleasure to work with such a team,” stated  A1 Telekom Austria Groups network specialists.

“The installation of BENOCS Analytics took place at exactly the right time in order to fulfill strict security requirements and to manage the higher traffic levels facilitated by COVID19 lockdowns. A1 Telekom Austria Groups network specialists had to do some smart upgrades to maintain high quality routes for our end users and BENOCS was of a great partner in this process. It also helps us with capacity forecasting,” said Franz Bader, Director Wholesale at A1 Telekom Austria Group.

ABOUT BENOCS

BENOCS GmbH ­ – a spin-off of Deutsche Telekom – is a small company with big plans to revolutionize the way network traffic is managed. Their intelligent and fully automated solutions fit networks of any size and provide ISPs as well as CDNs strategic ways of coping with growing network traffic. With BENOCS Analytics, network operators, transit and wholesales carriers, Hosting and CDNs gain end-to-end visibility of their entire traffic flows. www.benocs.com

About A1 Telekom Austria Group

A1 Telekom Austria Group, listed on the Vienna Stock Exchange, is a leading provider of digital services and communications solutions in Central and Eastern Europe with around 25 million customers, currently operating in seven core markets: Austria, Bulgaria, Croatia, Belarus, Slovenia, the Republic of North Macedonia and the Republic of Serbia.

Offering communications, payment and entertainment services as well as integrated business solutions, A1 Telekom Austria Group achieved revenues of 4.55 billion Euros by year end 2020. Around 18,000 employees and state of the art broadband infrastructure make digital business and lifestyle possible and enable people, companies and things to connect everywhere anytime. As European unit of América Móvil, one of the largest wireless services provider in the world, A1 Telekom Austria Group is headquartered in Vienna and gives access to global solutions. https://www.a1.group/en/home